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Terms and Conditions
Membership is free and non-transferable.
Some promotions may be excluded from earning points.
Points are valid for 1 year from date of issuance.
We reserve the right to modify or discontinue the rewards program at any time.
Rewards and points cannot be exchanged for cash.
Frequently Asked Questions
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Simply create an account here!
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Yes, we use your mobile number and email to identify you as a member and also to notify you of your benefits and any changes. You'll should also use the same email at checkout to earn points on your purchases.
Please ensure your mobile number and email are always up to date so you don't miss out on any of your benefits.
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You earn points for every qualifying purchase and by completing mini tasks such as signing up, completing your profile or subscribing to our newsletter.
For the list of mini tasks that can be completed, please refer to the account dashboard.
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Log in to your account here, check your points balance, select the reward you wish to redeem. You should receive an email with the details of your reward.
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Points are valid for 1 year from date of issuance.
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No, points are non-transferable and non-exchangeable for cash.
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You may contact our friendly customer support staff here.
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If you refund/return an item, the points earned from that purchase will be deducted.
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There isn’t a limit to the number of rewards, as long as you have the required amount of points.
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Expiry date for twoplus rewards are 3 months from the date of issuance.
Expiry date for NTUC voucher is 1 year from the date of issuance.
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It depends! Some promotions may exclude reward redemption—please check the promo details.
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Log in to your account dashboard here, and you’ll see your balance on the dashboard.
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Unfortunately, any past purchases before 20 March 2025 cannot be counted as points in our rewards program. We apologise for any inconvenience this may have caused.